About what you left behindThis is a lost item for guests staying at this facility.
We will keep it for 30 days.If you do not contact us in the meantime
I'm sorry, but…Continue reading
For customers arriving by car (Please be sure to read it!)【For customers using car navigation systems】
In the vicinity of the hotel, there are many cases where car navigation systems guide a narrow…Continue reading
When going by train, how many stops is the nearest station?Shibukawa Station (JR Joetsu Line / JR Agatsuma Line).
Both the ticket gate and the exit are only one place.
Please use taxi (about 20 minu…Continue reading
About access by route bus from JR Shibukawa StationWe will inform you of access by local bus from JR Shibukawa Station nearest station.
Take the bus bound for Ikaho Onsen from JR Shibukawa S…Continue reading
Can I Internet in the room?Yes.Free Wi-Fi is available in rooms, banquet rooms, conference rooms and lobby.
(※Please understand beforehand because it may temporarily b…Continue reading
Is there a non-smoking room?From April 2022, all guest rooms are non-smoking.
If you smoke, please go to the designated smoking area.
●1 front door
●1 s…Continue reading
About the price of children and infantsElementary school students are 70% of adults. Meals are based on adults.Infants are 50% of adults · Kids' meal style.
If you are 2 years ol…Continue reading
Is there any item for young children?For small children
There are bus chairs, baby bathtubs, bouncer, toilet seat for toddlers and so on.
Since there are limitations on number, …Continue reading
Is it possible to change meal contents against allergies?Yes.If you can contact us in advance, I will tell the cooking department as much as possible.
(※Please note that it may not meet all your re…Continue reading
Can I arrange cake?Yes.
However, since we will be ordering from an external vendor, please contact us by phone, e-mail etc. 2 days before check-in.
【Estimated …Continue reading
Moriaki Ryokan of hot spring for the Kogane-no-yuWe explain "Kogane-no-yu" which has been spilled in Moriaki Ryokan since its establishment.
Kogane-no-yu is Kogane-no-yu spring that source…Continue reading
Contraindication of hot springs(Goldfish)※If you have the following symptoms or illness please refrain from using hot springs.
Acute illness (especially in the presence of fever)
Is it close to the Ishidan Street from the inn?Yes.It is a 3-minute walk from the hotel.
Please go out in a yukata!
Please do not hesitate to contact us.